Privacy Policy

When you subscribe, we collect your name, email address, and shipping address. We use Stripe to process payments — we do not store your card details on our servers.

• ✦To fulfil your subscription and ship your letters
• ✦To send order confirmation and shipping notification emails
• ✦To manage your account and subscription status
• ✦To respond to support requests

We do not sell or share your personal data with third parties except where necessary to fulfil your order (e.g. postal carriers) or as required by law. Stripe processes payments under their own Privacy Policy.

We retain your data for as long as your account is active and for up to 7 years afterwards for legal and financial record-keeping purposes.

You have the right to access, correct, or delete your personal data. Contact us at hello@ginasletters.com to make a request.

We use only essential cookies required for authentication and session management. We do not use tracking or advertising cookies.